Philatelic subscription 2023: step-by-step guide

1. Purchase of a philatelic subscription

  • Go to the subscription page for 2023 on the Ukrposhta online store.

  • Choose the required number of sets - from one to three. During 2023, it will be impossible to change it, so think ahead.

  • Add a philatelic subscription to the cart.

  • Enter personal data in the shopping cart: full name, mobile phone number, email, country and postal address (if you are outside Ukraine) or Ukrposhta branch code (if you live in Ukraine).

  • Pay for the order.

2. Payment for philatelic products during 2023

Collectors from Ukraine will receive a personalised email* and SMS/Viber notifications on the eve of each issue. You should familiarize yourself with the list of philatelic products included in the thematic set and its cost, and pay for the order before the deadline.

Collectors from abroad need to pay for the current month's products at the end of the month.
* If you do not see an email with a payment link in your inbox, please check your spam.

3. Order delivery

If you are in Ukraine, in the case of successful payment, the order is sent to the Ukrposhta branch specified during registration after the issue is put into circulation. Delivery is free.

If you are outside of Ukraine, products are sent from the 1st to the 10th of the following month at the rates of Ukrposhta for the service of delivery of small packages abroad. That is, January mail issues will be sent by February 10.

4. Shipment tracking

After the order is completed, you will receive a message about the fact of sending and a track number, which can be used to track the shipment on the Ukrposhta website. When the order arrives at the branch, you will receive an SMS message.

Important details

  • The philatelic subscription gives the opportunity to purchase all thematic issues of products of 2023 (postage stamps, envelopes and postcards) put into circulation by Ukrposhta after its purchase.

  • Only physical persons have the right to issue subscriptions. The number of subscriptions issued for one individual is unlimited.

  • The subscription campaign for issuing philatelic subscriptions for 2023 begins in December 2022 and will continue throughout the year until December 1, 2023.

  • The price of the subscription for 2023 is UAH 600 and remains unchanged throughout the year.

  • The following types of products are supplied with a philatelic subscription (if they are included in the thematic issue): decorative postage stamps in a sheet or postage block, a cover with cancellation "First day. Kyiv", a non-stamped decorative cover and postcard included in the package.

  • Issuing and paying for a philatelic subscription certifies the client's agreement with the Rules of service for holders of a philatelic subscription and consent to the processing of personal data by JSC "Ukrposhta" for the purposes of processing subscription orders.

Frequently asked questions

As in 2022, in 2023 Ukrposhta will work according to an operational plan for the issue of postage products, which will record the situation at the front, the successes of the Armed Forces and the return of Ukrainian territories. You can find out about new issues from announcements and philatelic bulletins posted on the Ukrposhta website.

With the philatelic subscription for 2023, you will have the opportunity to purchase all issues of decorative postage stamps put into circulation by Ukrposhta after you have issued and paid for the philatelic subscription.

In case of successful payment, you will receive a confirmation letter from Ukrposhta by email. If you do not find such an email in the "Inbox" folder, we advise you to check the "Spam" folder. In the absence of such a letter, you should contact the Ukrposhta contact center: 0 800 300 545.

You have the right not to pay the price of products ordered under a philatelic subscription. At the same time, the money for issuing a philatelic subscription (subscription fee) is non-refundable.

On the eve of the introduction of each issue into circulation, you will receive a personal letter by email with a list of philatelic products included in the set and its cost. You need to pay for the order before putting the issue into circulation. Collectors from abroad need to pay for the current month's products at the end of the month.

If you are in Ukraine, in the case of successful payment, the order is sent to the branch of Ukrposhta specified during registration after the issue is put into circulation. Delivery is free.

If you are outside of Ukraine, products are sent from the 1st to the 10th of the following month at the rates of Ukrposhta for the service of delivery of small packages abroad. That is, January mail issues will be sent by February 10.

After the order is completed, you will receive a message about the fact of sending and a track number, which can be used to track the shipment on the Ukrposhta website. When the order arrives at the branch, you will receive an SMS message.

To do this, you need to contact the Ukrposhta contact center: 0 800 300 545.

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