Philatelic subscription 2024: step-by-step guide

1. Ordering a philatelic subscription

Visit the 2024 Philatelic subscription page on Postmark.
Choose a package - "Standard" / "Exclusive".
Choose the required number of sets - "Standard": 1-5; "Exclusive": 1.
Add a philatelic subscription to the cart.
Enter personal data in the shopping cart: full name, mobile phone number, email, country and postal address (if you are outside Ukraine) or Ukrposhta branch code (if you live in Ukraine).
Pay for the order.

2. Payment for subscription products during 2024

Collectors from Ukraine will receive a personalised email* and SMS/Viber notifications on the eve of each issue. You should familiarize yourself with the list of philatelic products included in the thematic set and its cost, and pay for the order before the deadline.

Collectors from abroad need to pay for the current month's products at the end of the month.
* If you do not see an email with a payment link in your inbox, please check your spam.

3. Order delivery

If you are in Ukraine, in the case of successful payment, the order is sent to the Ukrposhta branch specified during registration after the issue is put into circulation. Delivery is free.

If you are outside of Ukraine, products are sent from the 1st to the 10th of the following month at the rates of Ukrposhta for the service of delivery of small packages abroad.

4. Shipment tracking

After the order is completed, you will receive a message about the fact of sending and a track number, which can be used to track the shipment on the Ukrposhta website. When the order arrives at the branch, you will receive an SMS message.

Important details

The philatelic subscription gives the opportunity to purchase all decorative issues of 2024 issued by Ukrposhta after its registration, according to the selected package.
Only natural persons have the right to order subscriptions. The number of subscriptions ordered for one individual is unlimited.
The subscription campaign for ordering philatelic subscriptions for 2024 begins in December 2023 and will continue throughout 2024 until December 1, 2024.
According to the philatelic subscription, the following types of products are delivered (if they are provided for by the thematic issue):
Package "Standard": decorative postage stamps in a sheet or postal block, cover with cancellation "First day. Kyiv", an unstamped decorative envelope and a postcard that come with the stamp.
"Exclusive" package: decorative postage stamps in a sheet or postal block, cover with cancellation "First day. Kyiv", maximumcard (card with stamp and cancellation affixed on the front side), individual limited editions. WARNING! The number of packages is limited to 5,000.
Ordering and paying for a philatelic subscription certifies the client's agreement with the Service Procedure for holders of a philatelic subscription and consent to the processing of personal data by JSC "Ukrposhta" for the purposes of processing subscription orders.

Frequently asked questions

What postage stamps are planned by Ukrposhta in 2024?

As in 2022-2023, in 2024 Ukrposhta will work according to an operational plan for the production of postal products, which will reflect the situation at the front, the successes of the Armed Forces and the return of Ukrainian territories. You can find out about new issues from announcements and philatelic bulletins posted on the website of Ukrposhta..Next year, collectors should expect the continuation of the series "City of Heroes", "Heroic Professions", "Weapons of Victory", Europa, in honor of the liberation of the occupied territories and the celebration of the Victory of Ukraine!

Will I receive all postal issues without exception with a philatelic subscription, even limited editions?

With the philatelic subscription for 2024, you will have the opportunity to purchase all issues of decorative postage stamps issued by Ukrposhta after its registration in accordance with the prepaid package - "Standard" or "Exclusive".

How do I find out about the successful registration and payment of a philatelic subscription?

In case of successful payment, you will receive a confirmation letter from Ukrposhta by email. If you do not find such an email in the "Inbox" folder, we advise you to check the "Spam" folder. In the absence of such a letter, you should contact the Ukrposhta contact center: 0 800 300 545.

Can I cancel my philatelic subscription at any time?

You have the right not to pay the price of products ordered under a philatelic subscription. At the same time, the money for issuing a philatelic subscription (subscription fee) is non-refundable.

How do I pay for products under a philatelic subscription?

On the eve of the introduction of each issue into circulation, you will receive a personal letter by email with a list of philatelic products included in the set and its cost. You need to pay for the order before putting the issue into circulation. Collectors from abroad need to pay for the current month's products at the end of the month.

When can I expect delivery of the paid products?

If you are in Ukraine, in the case of successful payment, the order is sent to the branch of Ukrposhta specified during registration after the issue is put into circulation. Delivery is free.

If you are outside of Ukraine, products are sent from the 1st to the 10th of the following month at the rates of Ukrposhta for the service of delivery of small packages abroad. That is, January mail issues will be sent by February 10.

How can I change the delivery address of products under a philatelic subscription?

To do this, you need to contact the Ukrposhta contact center: 0 800 300 545.